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Fusion Web Clinic

364 results found

  1. Search reason codes when adding adjustments

    When adding adjustments on EOBs, allow me to search the reason codes by typing in keywords.

    3 votes

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  2. Display total and balance columns in Fusion

    When working with invoices in Fusion, have a separate column for Total and Balance similar to how it appears when printed.

    3 votes

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  3. Display totals for statements & invoices with one line item

    If a statement or invoice has multiple line items, a total is displayed at the bottom below the table. However, if the invoice or statement only has one line item, no total is displayed. Display the total at the bottom, even if the statement or invoice only has one line item.

    1 vote

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  4. Add discount % to invoices

    Allow me to enter a percent (%) discount on an invoice so that I don't have to manually enter a dollar amount.

    2 votes

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  5. Allow auto-generate claims based on service type

    In the patient's information, allow me to select which services types will automatically generate claims. Right now it's all or nothing.

    1 vote

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  6. Change location of back button in billing

    The "Back" button in the billing tab is on the left side, but in old Fusion it was on the right side. Change it back to the right side because that's where I'm used to going to navigate back to the prior page.

    1 vote

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  7. Remit reconciliation button or report

    It would be very valuable to have a better way to reconcile received remits with our bank account. It is nearly impossible to reconcile received remits in Fusion with our bank account. A few options would be:
    1. Have a checkbox column on the Received Remit list where you can manually check off a remit when you've received it in the bank.
    2. It could be an option to add a note to the remit (similar to the notes in auths that have the little icon next to them so you can view details).
    3. Attach the date the remit…

    3 votes

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  8. Make invoice font bigger

    The font on printed invoices needs to be bigger. Right now the small font is hard to read.

    1 vote

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  9. Keep centralized billing charges as a drop-down

    As a user with centralized billing, keep the charges as a drop-down on the left sidebar instead of opening up to a full page.

    1 vote

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  10. Have charges and refund from the same account post as one transaction

    If I charge a card and then later process a refund for the same card, post it as one transaction into my bank account.

    For example, if I charge a card for $500 and then when insurance settles I have to refund $100, post it as one net $400 rather than two separate postings.

    1 vote

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  11. Copy & paste claims "not paid" into excel

    In old Fusion, I was able to highlight the claims in "Not Paid" and paste them into an Excel document. In the update, when I copy and paste all the claims are pasted into one column instead of spread out over several columns.

    3 votes

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  12. Add private notes to invoices

    Allow me to add a note to an invoice that the client can't see.

    1 vote

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  13. Allow users to remove lines completely from an invoice

    When deleting a line item on an invoice or the entire invoice, give me the option to remove it completely, or transfer the line(s) back to the account.

    3 votes

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  14. View claim history events from the claim list

    When viewing claims from the claim list, it takes extra clicks to get to the rejection message. Let me view the claim events directly from the claim list.

    1 vote

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  15. Add diagnosis to the top of invoices/statements

    Allow me to add the patient's diagnosis to the top of the invoice and/or statement.

    3 votes

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  16. List all payers in the payer filter

    When applying a payer filter to claims, list all the payers rather than only listing some and making me search for the ones that don't appear.

    2 votes

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  17. Don't remove charge from billing account when a claim is created

    Don't remove the charge from the patient's billing account when a claim is created. My patients pay upfront before the EOB is processed and I want to be able to invoice for the services even if insurance has not processed the claim yet.

    2 votes

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  18. Print claim history

    Allow me to print the claim history for a claim

    2 votes

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  19. Turn off the population of the NPI/TIN on printed statements

    Allow me the option to remove the TIN and NPI from populating on a statement because I don't want parents to have that information.

    1 vote

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  20. View remit when posting adjudications

    Allow me to view the remittance(s) when posting adjudications so that I didn't have to print them to view the information.

    1 vote

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