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Fusion Web Clinic

366 results found

  1. Save credit card on file without charging card

    As a Fusion user or a portal user, I want to save a payment method for future use without having to charge the card.

    73 votes

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    10 comments  ·  Billing  ·  Admin →
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  2. Balance forward on invoices

    Allow me to carry over an unpaid balance from a previous invoice onto the new invoice.

    71 votes

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    8 comments  ·  Billing  ·  Admin →
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  3. Allow for automatic recurring payments

    Allow me to set up recurring payments where a set amount is drafted from a patient's saved card or their balance is paid off at a given frequency (e.g. monthly, weekly, etc.).

    68 votes

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    12 comments  ·  Billing  ·  Admin →
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  4. Include clinic logo on statements & invoices

    Allow me to add my clinic logo as a header on statements and invoices.

    68 votes

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    2 comments  ·  Billing  ·  Admin →
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  5. Record of invoice sent

    If I email, fax, or mail an invoice to a patient, allow me to add a record of when it was sent so that I don't have to go through the fax/email history.

    53 votes

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    11 comments  ·  Billing  ·  Admin →
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  6. Create claim queues/folders

    Allow me to create an additional claim queue or move claims to a folder. It's helpful for me to separate out claims that I need to print or work on.

    52 votes

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    13 comments  ·  Billing  ·  Admin →
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  7. Use payment processing for payer payments

    When adding a remittance to Fusion, allow me to select a credit card as a payment type and allow me to use Fusion's payment processing to process payer payments. We have a payer who sometimes pays us with a credit card or virtual credit card.

    47 votes

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    5 comments  ·  Billing  ·  Admin →
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  8. Filter claims by therapist's name

    When viewing the list of claims, allow me to filter the list to only view the claim for a certain therapist (the therapist that appears on the claim).

    42 votes

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    5 comments  ·  Billing  ·  Admin →
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  9. Process partial refunds

    Let me refund part of a processed payment so if we realized we overcharged, we don't have to refund the entire payment and then process a new payment for the remaining amount.

    38 votes

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    0 comments  ·  Billing  ·  Admin →
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  10. Send statements from Fusion

    Allow me to directly email or fax statements from Fusion. I don't use invoices and I would like to be able to send statements to my patients and families.

    38 votes

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    3 comments  ·  Billing  ·  Admin →
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  11. Show Zero Balance Claims on Statements

    Allow me to print a statement that includes claims where there is no patient responsibility at finalization.

    38 votes

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    2 comments  ·  Billing  ·  Admin →
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  12. Change unit conversion per timed code

    I want to specify that a billing code is 1 unit for every 15 minutes, 30 minutes, 45 minutes, 60 minutes, etc.

    34 votes

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    1 comment  ·  Billing  ·  Admin →
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  13. Remind patients about unpaid invoices

    Allow me to send a reminder to patients for invoices that haven't been paid by a certain date.

    29 votes

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    2 comments  ·  Billing  ·  Admin →
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  14. Charge patient payment processing fees

    If I use Fusion's payment processing, allow me to charge the patient/caregiver the transaction fees.

    28 votes

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    2 comments  ·  Billing  ·  Admin →
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  15. Show co-payments on the statement

    When a co-payment is entered at check-out, have it automatically apply to the patient's billing account so parents can view it on the statement and so we can access the receipt for the co-payment if a parent asks for it later.

    27 votes

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    5 comments  ·  Billing  ·  Admin →
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  16. Upload files to billing accounts

    Allow me to upload files to billing accounts, such as signed payment plan agreements or cash pay agreements. These are sensitive documents that not everyone should be able to view.

    26 votes

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    4 comments  ·  Billing  ·  Admin →
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  17. Track authorizations by units and/or visits

    Allow me to track authorizations by units and/or visits. We have some payers that authorize by units for some patients and visits for other patients. It would be less headache for me if I didn't have to convert one or the other and I could track both.

    26 votes

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    9 comments  ·  Billing  ·  Admin →
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  18. Sort or filter completed remits

    Let me sort or filter remits by those that have been completed, so all the claims are finalized it can be moved to that area. It will make the Received remits easier to work through if I don't have to sort through the completed ones.

    24 votes

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    5 comments  ·  Billing  ·  Admin →
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  19. Send invoices via text

    I want the ability to send a link to view and pay invoices via text to parents or caregivers.

    23 votes

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    2 comments  ·  Billing  ·  Admin →
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  20. Link payment to DOS

    Allow me to link a payment to a date of service so that I know what was leftover for each visit.

    23 votes

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    4 comments  ·  Billing  ·  Admin →
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