Text/email notification to caregivers for appointment changes
In addition to the appointment reminders, send a notification to the caregiver when a new appointment is scheduled or when an appointment is canceled.
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Shaina S commented
Send reminders for canceled appointments
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Becca Laitala-Broadbent commented
If a therapist calls out the morning of, if we could have the ability to send a text to all patients on morning of so they are able to receive multiple forms of communication about the appointment. Especially if the appointments are cancelled prior to clinic opening.
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Nicole M commented
When a therapist is out of the office, could families get reminders about the cancelled appointment? I've had families forget the appt is cancelled and still go to the clinic!
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Shelly A commented
When a patient's appointment has been moved, please send the contact information that is signed up for appointment reminders a follow up discussing the appointment change.
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Amber O commented
Is there a way to notify the person when someone has been added to the schedule similar to how it pops up when they are cancelled or checked in?
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Debra T commented
We are noticing that if we mark the calendar as "Clinic Cancelled" even days in advance, the contact still receives a notification via email and/or text indicating that they have an appointment. It would be preferable and much more appropriate if the appointment is marked cancelled, the notification not go out.
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Carey G commented
Send a text or an email if an appointment is canceled.