Fusion Web Clinic
10 results found
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Prompt password updates
Prompt me to update my Fusion login password every three months for security purposes.
5 votesUsers will now be prompted to update their password every 90 days. Check out our release notes for more information: https://fusionwebclinic.zendesk.com/hc/en-us/articles/9267445256980-Release-Notes-October-15th-2022
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Show subject when viewing a message
When opening a message, show the subject at the top of the message. Sometimes therapists put the patient name in the subject, but not in the body, which means I have to close the message in order to view the patient name.
37 votesWhen viewing a clinic or patient message in Fusion, the message’s subject will now be shown in the title bar. Check out our release notes for more information: https://fusionwebclinic.zendesk.com/hc/en-us/articles/23454798574868-Release-Notes-February-8-2024-Fusion
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Don't change scroll position in messages
When I open a message and then close it, don't bring me back to the top of the list.
11 votesWe have updated the messages list for clinic and patient messages so it doesn't send you back to the top of the list if you open and close a message lower in the list. Check out our release notes for more information:
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Add Search to Messages
Add a search bar in messages that allows me to search by sender or keywords in the subject line. This will allow me to find messages quicker when I have a lot of messages in my inbox.
21 votesYou can now filter messages. For more information, see https://fusionwebclinic.helpscoutdocs.com/article/975-release-notes-november-27-2018
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Delete message after reading it without having to scroll
I want to be able to delete a message after reading it without having to scroll back down to the specific message I just opened.
5 votesWhen viewing a long list of clinic or patient messages in Fusion, opening and closing a message will now remember your place in the list so the message can be deleted, etc. without having to find the message again.
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Allow me to send a message to all users at all locations with one click
In old Fusion, there was a link to add all staff from all locations into a new message. In the update, you cannot select the staff from all locations at once. You have to select one location at a time.
14 votesYou can now add all users at all locations to a message with one click from the “Create Message” dialog.
Please see https://fusionwebclinic.helpscoutdocs.com/article/979-release-notes-december-14-2018 for more information!
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Greater Contrast in Messages
There's a lot of grey in messages, particularly with the grey text on a grey background for read messages. Have greater contrast so I can easily view my inbox.
6 votesThere is now greater contrast in read messages. For more information, see https://fusionwebclinic.helpscoutdocs.com/article/975-release-notes-november-27-2018
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Reply to Messages in the Same Dialog
Allow me to reply to messages in the same dialog so that I can read the conversation and type my response at the same time.
1 voteNow you can reply to messages in the same dialog, so you can view the previous message while you type.
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1 vote
This list is now limited to just the first few participants in a message. For more information, see https://fusionwebclinic.helpscoutdocs.com/article/975-release-notes-november-27-2018
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Display Unread Messages at the Top
If a new message comes through, display it at the top so I can find it and view it quicker.
6 votesThe newest messages are now displayed at the top of Fusion messaging. You can filter the messages to only display “read” or “unread”.
Please see https://fusionwebclinic.helpscoutdocs.com/article/979-release-notes-december-14-2018 for more information!
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