More easily identify recoupment of overpayment
When a payer recoups money for a claim they previously overpaid, I want to be able to tell which claim it's for and more easily track it in Fusion.
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Candace K commented
This is vital to understanding why a claim was retracted, in fact, if a payer retracts due to other insurance, the entity or rather facility would need that info, most insurances state why they are retracting money ie; secondary payer, termination of payer, audit, etc.
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Pam Z commented
Overpayment Recovery. Please create a way to list the name of the claim that is being recouped. The recoupment reports are horrible and very difficult for us to track. What electronic information does the payer send to Fusion? Is it only the Payer's claim ID? Why can't Fusion create a way to input that claim ID so we can actually find the claim. This has been years of frustration for us. It's a tracking nightmare.