Fusion Web Clinic
23 results found
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Record treatment time in daily note and show on claims
Allow me to designate my treatment time to specific billing codes in my daily notes. For example, if I had a session from 9-10 AM I may want to link 9:00-9:30 to one CPT code and the remaining time to another. I want to show that information on claims in box 24: service note on each line for the payer.
9 votesYou can now enter time in/out per billing code within a daily note, which will also appear on the corresponding claim! Check out our release notes for more information: https://fusionwebclinic.zendesk.com/hc/en-us/articles/7360937819284-Release-Notes-June-25-2022
Thanks,
The Fusion Team
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Eligibility & coverage verification
Allow me to verify coverage & benefits eligibility through Fusion.
46 votes -
Upload paper or PDF remits
I want to upload a copy of the paper EOB / remit we received from the payer into Fusion's remit so I can view the file like I would for an electronic remit.
32 votesYou can now upload a copy of remits you’ve scanned from paper or downloaded as a PDF! This lets you keep a copy of the original remit in Fusion for reference. Check out our release notes for more information: https://fusionwebclinic.zendesk.com/hc/en-us/articles/360058501072-Release-Notes-March-25-2021
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Solution for crossover claims
Create a solution to handle crossover claims where the secondary remit comes in attached to the primary instance of the claim.
31 votesWe have added a way for Fusion to handle crossover claims! Adjudications from electronic remits will automatically link to the correct claim instance based on details sent by the payer, and adjudications will now stay in place when you delete a secondary or tertiary claim instance.
Check out our release notes for more information: https://fusionwebclinic.zendesk.com/hc/en-us/articles/7986686564244-Release-Notes-September-10-2022.
Thanks, The Fusion Team -
Don't submit charges until co-signer signs document
Don't submit charges and create a claim until the co-signer signs off on the document.
24 votesA clinic admin can now choose to have co-signers submit charges when they’re involved with a daily note! Turning this on will prevent claims from being created until the co-signer has reviewed the document.
Check out our release notes for more information: https://fusionwebclinic.zendesk.com/hc/en-us/articles/360057547691-Release-Notes-February-25-2021
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Don't change scroll position in billing
When using the "Back" button to navigate through billing or after finalizing claims, keep me where I was in my scroll position within a claims list, ERA, billing accounts list, etc.
20 votesFusion will now remember your scroll position in areas of the Billing tab. When going back or saving something, Fusion will no longer refresh to the top of the list when working in the following areas:
The list of received remittances.
The list of claims on a remittance.
The claim list.
The list of billing accounts.
The list of invoices.
Keep up to date on the latest changes in fusion with our release notes!
https://fusionwebclinic.helpscoutdocs.com/article/1031-release-notes-april-9-2019 -
Add next & previous claim buttons in adjudications
Add the "Next Claim" and "Previous Claim" button to the adjudication screen so that I can move quickly through each claim.
15 votesWhen clicking a claim in a remit to open the adjudication dialog, you can now navigate to the previous or next claim in the list without having to close the dialog. Keep up to date on the latest changes with our release notes! https://fusionwebclinic.helpscoutdocs.com/article/1058-release-notes-june-4-2019
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Don't change scroll position in charges for centralized billing
Don't change my scroll position in the Charges section for centralized billing. If I'm working from the bottom of the list and save something, Fusion puts be back at the top of the list and I don't want to have to scroll back down every time.
3 votesFusion will now remember your scroll position and will no longer refresh to the top of the list when working in the list of charges from the Billing tab! Keep up to date on the latest changes in Fusion with our release notes: https://fusionwebclinic.helpscoutdocs.com/article/1196-release-notes-february-13-2020
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Add a note tab to billing accounts
When viewing a billing account, add a Note tab so that I can create and store notes related to the account.
8 votesYou can now add notes to billing accounts! When viewing a patient’s billing account in the update, a new Notes tab is available which allows you to add important information about that account. Check out our release notes for more information. https://fusionwebclinic.helpscoutdocs.com/article/1038-release-notes-april-23-2019
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Add paid stamp back to invoices
Add the Paid stamp back to invoices. It was a great visual for caregivers to easily see the invoice was paid.
13 votesA “Paid” stamp will now appear on balanced invoices, both when viewed in Fusion and when printed. Keep up to date on the latest changes in fusion with our release notes! https://fusionwebclinic.helpscoutdocs.com/article/1022-release-notes-april-2-2019
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View details of claims
Add the "View Details" icon back to the claims list. It's taking me more time having to open each claim individually. Being able to view the details of a claim allows me to submit claims faster.
11 votesYou can now check some details about a claim while viewing the claim list by hovering over the new claim summary icon. Check out our release notes for more information! https://fusionwebclinic.helpscoutdocs.com/article/1175-release-notes-october-8-2019
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Display confirmation when processing a payment
When processing a payment, have a confirmation-prompt appear to verify the amount being charged on the card.
4 votesWe have implemented a change that clarifies what dollar amount is being recorded or processed in Fusion. For more information about this change and to see what else is new, check out our release notes for 8/6/19: https://fusionwebclinic.helpscoutdocs.com/article/1115-release-notes-august-6-2019
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Apply credit for future date
Allow me to apply a credit with a future date. We reverse late appointment fees at the end of the month, but we want to apply these beforehand.
3 votesYou can now save statement lines with a future date. For more information about this change and to see what else is new, check out the release notes from 8/6/19: https://fusionwebclinic.helpscoutdocs.com/article/1115-release-notes-august-6-2019
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Enter future date when adding a remittance
Allow me to post a remittance with a future date. We have payers that send what they will pay one month before they actually pay. We want to be able to add these anticipated payments in Fusion.
2 votesYou can now select a future date when entering a remit. For more information about this change and to see what else is new, check out the release notes from 8/6/19: https://fusionwebclinic.helpscoutdocs.com/article/1115-release-notes-august-6-2019
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Auto-generate claim note when a claim is removed from an EOB
When I remove a claim from an EOB, have Fusion automatically generate a claim note that says the claim was removed from that particular EOB.
1 vote -
Sort for Centralized Billing Charges
Display charges by day and list them alphabetically by the patient's last name.
1 voteWe have updated the Charges page in the update based off of customer feedback. It now includes filters for:
- Charges (submitted or pending)
- Date
- Patient
- Service
- TherapistThe default sort for pending charges is oldest to newest. The default sort for submitted charges is newest to oldest.
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2 votes
The remittance tab on a claim now displays the remit payer rather than the claim payer.
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Remember what screen I was on
If I navigate away from a screen, have Fusion remember that screen so when I go back to it it puts me back where I was.
2 votes -
Display Search Results Even If I Hit Enter When Searching
In some search fields, if I hit the "Enter" key after I type in the word I want to search, nothing comes up. Allow my search results to display regardless if I hit the "Enter" key or not.
2 votesHitting “Enter” no longer interferes with searching.
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1 vote
Hello!
We’ve made a few changes in Fusion based on the feedback you sent us about filtering claims by the payer when adding claims to a remittance. When you have a chance, switch over to the update to check it out!
We appreciate you taking the time to provide us with feedback so we can build something you and all of our users will love. Thanks!
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