As of now, the remits for a primary claim are not attached to the secondary claims. This creates a problem with several payers who require this specific document to adjudicate the secondary claim. Our only option is to MAIL the secondary claim because the payers do not have the ability in their portals for us to upload documents. Not only is this inconvenient for us, it creates a significant delay in claims processing and payment which is the primary reason we chose to go with Fusion. Fusion needs be able to attach these documents and not just rely on the information added in the adjudication tab.
As of now, the remits for a primary claim are not attached to the secondary claims. This creates a problem with several payers who require this specific document to adjudicate the secondary claim. Our only option is to MAIL the secondary claim because the payers do not have the ability in their portals for us to upload documents. Not only is this inconvenient for us, it creates a significant delay in claims processing and payment which is the primary reason we chose to go with Fusion. Fusion needs be able to attach these documents and not just rely on the information added in the adjudication tab.