Kristin W
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An error occurred while saving the comment Kristin W
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5 votesKristin W
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An error occurred while saving the comment Kristin W
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You should be able to mark that an authorization request has been submitted, and an icon should then display next to that Authorization reminder in the "Reminders" sidebar. Of course the reminder shouldn't disappear until the new authorization is actually received and entered, but this simple change of noting when an authorization has been submitted would eliminate the incidence of double (and triple and quadruple) checking the same authorization by multiple front desk staff. There is often a two week period between when an authorization request is submitted, and when a response is received.
Kristin W
supported this idea
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We love the Report Reminders system. It would really help with tracking if when a report is started, the Report Reminders continued to track the due date. Sometimes therapists start reports weeks in advance, and it would also help to keep administrative oversight on deadlines.