Cathy O
My feedback
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An error occurred while saving the comment An error occurred while saving the comment Cathy O
commented
In the list of Not Paid claims, I would like to either be able to move them to Being Investigated or at least put a note that is visible from the list screen to show that I've already looked into it and am awaiting further information. Since there are several of us working through the list, it would be nice to know without clicking into the claim to read the Notes that it's already being taken care of. Thanks!
Cathy O
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Also... When looking at claims in a Billing Account, I would like something to visibly indicate if a claim has a note attached to it. (It would be even better if the note would pop up if you hover over the indicator). This would help to see that someone has already looked at the claim and is aware of a potential issue that needs to be addressed.