I have a parent who is paying out of pocket for services with us and she is using the portal to make payments. She is complaining that there is no notifications being sent by the portal whether it be email or text messages to update her on when new claims are coming in and new balances are needing to be paid. She suggested that I relay this feedback to see if any improvements can be made.
I have a parent who is paying out of pocket for services with us and she is using the portal to make payments. She is complaining that there is no notifications being sent by the portal whether it be email or text messages to update her on when new claims are coming in and new balances are needing to be paid. She suggested that I relay this feedback to see if any improvements can be made.