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Fusion Web Clinic

366 results found

  1. Auto generate custom invoices

    We charge certain patients a fee every month and it would be great if we could set it up so that Fusion automatically generated invoices for these patients. Right now it's a lot of manual work to create each one separately.

    1 vote

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  2. Filter remits by patient

    When I'm looking at a payer payment, let me filter by patient so I don't have to scroll through all the linked claims to find what I'm looking for.

    1 vote

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  3. Add clinic name and therapist name to header when printing claims from billing account

    When printing the claim details from the patient's billing account, include the clinic name and the therapist's name in the header of the printed list. Some of our patients submit this information to insurance but there's no identifying information at the top of the document.

    1 vote

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  4. Create one document for a patient seen for multiple sessions

    If I see a patient for individual therapy and group therapy on the same day, allow me to complete one document for both sessions.

    1 vote

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  5. Don't overlap payer name on printed claim form

    When printing a claim form with a long payer name, the name overlaps on the second line. Allow me to print the form so the payer name doesn't overlap and can be more easily read.

    1 vote

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  6. Quick charge for payment processing

    Allow me to quickly charge a patient's saved credit card with the account balance or a certain amount instead of having to open the dialog and go through all the steps.

    1 vote

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  7. Filter remits by exact amount

    When searching for remits, allow me to filter them by an exact amount instead of having to input a min and max every time.

    1 vote

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  8. Remember my selected date range when printing statements

    When I go into a patient's billing account and print their statement within a date range, have Fusion remember that date range when I go to print the statement from another patient's billing account.

    1 vote

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  9. Revert billing account name to upper left

    When viewing a patient's billing account, display their name in the upper left rather than the upper right. It was in the upper left in old Fusion and that's where I'm used to seeing it.

    1 vote

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  10. Read CVV when processing credit cards

    When scanning a credit card through Fusion's payment processing, have the CVV populate. Right now we have to type that in and it takes extra time.

    1 vote

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  11. Consistency in fee/charge description

    On statements and invoices, sometimes a charge displays as "Balance for OT Visit" and sometimes it displays as "Balance for Occupational Therapy Visit". Have them all be the same so all the descriptions are consistent.

    1 vote

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  12. Change "unmatched claims" message on remits

    When viewing a remit, if more claim line instances/adjudications have been associated with that remit than what Fusion views on the ERA from the payer, Fusion displays a message of "-X claims unmatched" (e.g. -2 claims unmatched). Change the message to say "+2 claims matched" because it's easier to understand than the negative.

    1 vote

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  13. Add place of service to the top of invoices

    Allow me to add the place of service to the top of the invoice.

    1 vote

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  14. Move Fusion plan information to billing tab

    Move the information about my Fusion billing plan over to the Billing tab.

    1 vote

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  15. Display totals for statements & invoices with one line item

    If a statement or invoice has multiple line items, a total is displayed at the bottom below the table. However, if the invoice or statement only has one line item, no total is displayed. Display the total at the bottom, even if the statement or invoice only has one line item.

    1 vote

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  16. Allow auto-generate claims based on service type

    In the patient's information, allow me to select which services types will automatically generate claims. Right now it's all or nothing.

    1 vote

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  17. Change location of back button in billing

    The "Back" button in the billing tab is on the left side, but in old Fusion it was on the right side. Change it back to the right side because that's where I'm used to going to navigate back to the prior page.

    1 vote

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  18. Make invoice font bigger

    The font on printed invoices needs to be bigger. Right now the small font is hard to read.

    1 vote

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  19. Keep centralized billing charges as a drop-down

    As a user with centralized billing, keep the charges as a drop-down on the left sidebar instead of opening up to a full page.

    1 vote

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  20. Have charges and refund from the same account post as one transaction

    If I charge a card and then later process a refund for the same card, post it as one transaction into my bank account.

    For example, if I charge a card for $500 and then when insurance settles I have to refund $100, post it as one net $400 rather than two separate postings.

    1 vote

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