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Lori S

← Customer Feedback for Fusion Web Clinic

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2 results found

  1. Send more than one appointment reminder

    21 votes

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    5 comments  ·  Fusion Web Clinic » Schedule  ·  Admin →
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    Lori S supported this idea  · 
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    Lori S commented  · 

    Have you considered adding a second text/email reminder to patients that can be scheduled by the therapist? Research has shown a second reminder can significantly reduce no shows and cancellations. Some families just need the extra support in this way.

    Thanks for the consideration.

  2. Confirm/cancel appointments from patient appointment reminders

    112 votes

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    17 comments  ·  Fusion Web Clinic » Schedule  ·  Admin →
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    Lori S commented  · 

    I am wondering if you plan to add appointment confirmation to text reminders in the future. This has shown to be a big factor in decreasing no-shows.

    Thanks you for your consideration.

    Lori S supported this idea  · 

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