Patient wait list
For patients that are referred but we don't have the availability to schedule them yet, allow me to keep their names on a wait list so that when an appointment becomes available we can call the next person on the list.
You now have the ability to create a waitlist within Fusion by using the new Waitlist feature! Check out our release notes for more information: https://fusionwebclinic.zendesk.com/hc/en-us/articles/7053742973716-Release-Notes-July-7-2022.
Thanks,
The Fusion Team
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Katie S commented
I second all the suggestions listed below.
Plus, I think it could be helpful to email potential patients through Fusion directly from the waitlist. And a log of the emails could be kept with the patient file.
Could there be templates for email messages, messages that can be sent on a regular basis (e.g., monthly) to anyone selected on the waitlist to determine if people are still interested in services.
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Rachel G commented
way to manage and track a waitlist from within Fusion
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Terri commented
Would be useful to have a patient status that indicates on a waitlist, not just Active or Referral.
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Terri commented
Would be very useful for us. It would be helpful if we could check the status of whether the referral or our paperwork was received yet, while they are on the waitlist. Also to note comments about requests for certain appointment times
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Kristin W commented
This is one of our top requests!
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Kristin W commented
Wait list for patients
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Kimberly S commented
I would like to see an automated waitlist feature
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April P commented
Is it possible to add an automatic waitlist feature for new or potential patients referrals?
I think this would be an excellent feature to add to Fusion that many clinics would like a method of keeping up with referrals that do not have an actual appointment or for referrals that end up being wait-listed due to lack of available appointments or therapy time slots being available for new referrals.
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Katijo M commented
Waitlist Options w/ Popup for when clients are looking to move appointment times.
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Laura S commented
I would love to see a waiting list (most likely on the schedule tab with the tasks and reminders) where we could enter patient information with a list of days/times they want to come in for easy reference. Thank you!
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Linnea F commented
Feature to create and track waitlist patients
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Maddie B commented
A waitlist function would be super helpful
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Miriam A commented
I would love to have a waitlist. It would be good if it was some how linked to the calendar so we could list when the patient is available (for example-they need morning, afternoon or evening ). Then when a spot opens up , they can actually be schedule on the calendar right from the waitlist. I found this extremely helpful on another platform. Otherwise the waitlist seems to get lost
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Erica L commented
I would love it if Fusion integrated a waitlist feature so that I can manage our current caseload and waitlist in one spot
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Cathy O commented
We need this for referral clients... or rather, clients who have had an eval but are waiting for regular spot. Especially useful if it can flag who's been waiting the longest.
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Eliza B commented
Please add a waitlist feature to Fusion
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Allison V commented
Allow me to add active patients to a waitlist on the calendar. They may be seen for one appointment time, but prefer a different time that isn't available and we want to be able to call them if someone cancels.