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Jacob Hatfield

← Customer Feedback for Fusion Web Clinic

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16 results found

  1. Include adjudication details on Claims report

    7 votes

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    2 comments  ·  Fusion Web Clinic » Insights  ·  Admin →
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    Jacob Hatfield commented  · 

    It is extremely tedious to pull information like claim denial reasons over a period of time, or from a specific service, or from a specific payer. This is an important metric to be able to monitor and it's not cost-effective to do so for us. A report that shows all denial/adjustment codes and remarks would be very welcomed.

  2. Add additional service types

    29 votes

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    8 comments  ·  Fusion Web Clinic » Admin  ·  Admin →
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    Jacob Hatfield commented  · 

    TH isn't sufficient! We need the ability to create new service types or at least more options. We have ABA and now an LPC for MH services - having both grouped into TH is not useful!

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    Jacob Hatfield commented  · 

    YES! We're adding a BCBA to our practice and have no way to clearly set things up.

    Jacob Hatfield supported this idea  · 

  3. Customize patient statuses

    35 votes

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    3 comments  ·  Fusion Web Clinic » Admin  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  4. Track user activity in Fusion

    99 votes

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    29 comments  ·  Fusion Web Clinic » Admin  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  5. Send survey to clients from Fusion

    19 votes

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    5 comments  ·  Fusion Web Clinic » Admin  ·  Admin →
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    Jacob Hatfield supported this idea  · 
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    Jacob Hatfield commented  · 

    We love utilizing the parent portal and the access it gives families! It would be really great if we could create a simple "checklist" or questionnaire - ex: "Have you noticed improvement in (blank) area?, Do you have questions about (blank), has anything changed in the last (blank)" Whenever parents log in, perhaps periodically, the portal prompts them to answer these questions. Results are aggregated to a report or as a notification to the clinic.

  6. Choose time-frame for appointment reminders

    216 votes

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    37 comments  ·  Fusion Web Clinic » Patient Portal  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  7. Add a note to a remittance

    21 votes

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    3 comments  ·  Fusion Web Clinic » Billing  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  8. Record of invoice sent

    53 votes

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    11 comments  ·  Fusion Web Clinic » Billing  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  9. Send statements from Fusion

    38 votes

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    3 comments  ·  Fusion Web Clinic » Billing  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  10. Create claim queues/folders

    52 votes

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    13 comments  ·  Fusion Web Clinic » Billing  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  11. Allow for automatic recurring payments

    68 votes

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    12 comments  ·  Fusion Web Clinic » Billing  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  12. Save credit card on file without charging card

    73 votes

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    10 comments  ·  Fusion Web Clinic » Billing  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  13. Include clinic logo on statements & invoices

    68 votes

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    2 comments  ·  Fusion Web Clinic » Billing  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  14. Mark an appointment as rescheduled

    62 votes

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    10 comments  ·  Fusion Web Clinic » Schedule  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  15. Patient birthday reminder

    77 votes

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    13 comments  ·  Fusion Web Clinic » Schedule  ·  Admin →
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    Jacob Hatfield supported this idea  · 

  16. Confirm/cancel appointments from patient appointment reminders

    112 votes

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    17 comments  ·  Fusion Web Clinic » Schedule  ·  Admin →
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    Jacob Hatfield supported this idea  · 

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