Fusion Web Clinic
366 results found
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Submit authorizations through Fusion
Allow me to submit authorization requests through Fusion.
17 votes -
Navigate back to invoices tab after opening an invoice
After opening a patient's invoice, have the back button take me back to the list of invoices. Right now it takes me back to the visits tab and I have to click back into the invoices tab.
13 votes -
Identify claims with invalid authorizations
If there are no units remaining on the authorization, mark the claim or don't pull the number over to the claim, even if the claim is within the date range of the authorization.
6 votes -
Don't add "pending finalization" when editing an invoice line
If I edit an invoice line item, don't add the 'Pending Finalization" and/or "Amount to be Added to Future Invoices" lines because that's confusing to the client.
3 votes -
Use the lower PR amount between primary & secondary adjucations
If the secondary payer identifies a higher amount for patient responsibility than the primary payer, when I finalize the claim have Fusion apply the lower amount to the patient's billing account because our state says we have to collect the lower amount.
3 votes -
Edit payments made at check-out
When I check a patient out and process a payment, allow me to edit the payment. For example, sometimes I accidentally process it as a co-pay when it should be an account payment, or I need to edit the reference.
10 votes -
Notify biller when a document is completed
When an evaluation-type document is completed, have a notification sent to the biller so they know to send the report out for a signature.
6 votes -
Email receipts from the patient's billing account
In addition to being able to view and print receipts from the patient's billing account, allow me to also email receipts to a patient's contact. It would take less time then having to download and attach it to an email.
11 votes -
Add patient responsibility column to invoices
For invoices, list the patient responsibility on each service date so it's easier for the patient to verify what they actually owe.
12 votes -
Show failed transactions on transactions page
When a transaction does not go through for some reason, keep the record of that attempted transaction on the transactions page.
2 votes -
Import remit information from other file types
Allow me to import remit information from an Excel or CSV file. We submit paper claims to a state agency and then receive over 5,000 claim lines per billing file we submit. It takes us a long time to post this to Fusion and it would be easier if we could just import the information from the file we receive from the state.
4 votes -
Link portal users to non-patient billing accounts
Allow portal users to view balances for non-patient billing accounts.
1 vote -
Filter claims by locked status
Allow me to filter the list of claims to only show ones that are locked or unlocked.
When I can’t bill for certain therapists yet, I go ahead and lock their claims so I won’t accidentally bill them. It would be nice to be able to filter out those locked claims so I don’t miss any unlocked claims that I can bill for.3 votes -
Send claims with green indicator if claims with red indicator are also included
When batch sending claims, if I've accidentally checked claims with a red indicator have Fusion at least send all the claims with green indicator and not send the claims with the red indicator. Right now Fusion doesn't send any and I have to re-check all the claims.
1 vote -
Simplify invoices
Invoices are overwhelming to read with the additional columns. It's more difficult to piece out the information.
16 votes -
Navigate the the next claim after submitting/finalizing a claim from the claim form
When in a claim queue and submitting claims to a payer or finalizing a claim, don't take me back to the queue after I've submitted the claim. Instead, open up the next claim in the list.
17 votes -
Display clinic address on receipt
Display the clinic's address at the top of the payment receipt because some parents are saying they need that information for reimbursement.
4 votes -
View billing codes in claims list
When viewing the claims list, show the CPT codes in another column so I can see at first glance any errors in coding without having to click into the claim.
7 votes -
Sort/filter patients by location in billing accounts
If we have more than one clinic location, allow me to sort the billing accounts by location.
7 votes -
Add paid stamp to every page of an invoice
If an invoice has been paid, apply the paid stamp to every page instead of just the first page.
2 votes
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