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Fusion Web Clinic

366 results found

  1. Filter or sort invoices from a billing account

    Allow me the option to sort or filter the list of invoices from a patient's billing account.

    5 votes

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    1 comment  ·  Billing  ·  Admin →
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  2. Delete uninvoiced items

    Allow me to delete uninvoiced items from the patient's billing account, because I could do that in old Fusion.

    3 votes

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  3. Create one document for a patient seen for multiple sessions

    If I see a patient for individual therapy and group therapy on the same day, allow me to complete one document for both sessions.

    1 vote

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  4. Sort invoice line items

    Allow me to sort the invoice line items by patient name instead of date of service. We create invoices that include multiple patients and it would be easier if it was grouped by name.

    4 votes

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  5. Don't overlap payer name on printed claim form

    When printing a claim form with a long payer name, the name overlaps on the second line. Allow me to print the form so the payer name doesn't overlap and can be more easily read.

    1 vote

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  6. Quick charge for payment processing

    Allow me to quickly charge a patient's saved credit card with the account balance or a certain amount instead of having to open the dialog and go through all the steps.

    1 vote

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  7. Filter remits by exact amount

    When searching for remits, allow me to filter them by an exact amount instead of having to input a min and max every time.

    1 vote

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  8. Remember my selected date range when printing statements

    When I go into a patient's billing account and print their statement within a date range, have Fusion remember that date range when I go to print the statement from another patient's billing account.

    1 vote

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  9. Revert billing account name to upper left

    When viewing a patient's billing account, display their name in the upper left rather than the upper right. It was in the upper left in old Fusion and that's where I'm used to seeing it.

    1 vote

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  10. Delete billing account

    Allow me to delete billing accounts if I made an account by accident.

    5 votes

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  11. Add coupon / tear off payment to invoices

    Have the invoice or statement include a tear-off coupon that parents can mail back to the clinic with their payment.

    5 votes

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  12. Send charges to patient's billing account when switching payer to private pay on claim

    When viewing a claim, if I switch the payer to private pay have the charges automatically go to the patient's billing account.

    3 votes

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  13. Read CVV when processing credit cards

    When scanning a credit card through Fusion's payment processing, have the CVV populate. Right now we have to type that in and it takes extra time.

    1 vote

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  14. Consistency in fee/charge description

    On statements and invoices, sometimes a charge displays as "Balance for OT Visit" and sometimes it displays as "Balance for Occupational Therapy Visit". Have them all be the same so all the descriptions are consistent.

    1 vote

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  15. Add column for billed amount in reviewing claims list

    Under the Reviewing Tab in the Claims List. Add a column to include the billed amount of the claim. This would help us identify if the right CPT codes were used and to catch errors quicker.

    5 votes

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  16. Navigate to the next claim on a remit after finalizing a claim from the claim form

    When posting payments, once I finalize a claim take me back to the next claim on the remit.

    6 votes

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  17. Customize due date field on invoices

    Allow me to customize the due date field on invoices so that I can put text in there instead of an actual date (e.g. "Due upon receipt").

    4 votes

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  18. Change "unmatched claims" message on remits

    When viewing a remit, if more claim line instances/adjudications have been associated with that remit than what Fusion views on the ERA from the payer, Fusion displays a message of "-X claims unmatched" (e.g. -2 claims unmatched). Change the message to say "+2 claims matched" because it's easier to understand than the negative.

    1 vote

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  19. Add same note to multiple claims

    Allow me to write a note and apply it to multiple claims. If we're having an issue with a specific insurance it would be easier to type the note once and apply it to multiple claims rather than typing it over and over for every one.

    3 votes

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  20. Greater distinction between locked and unlocked claims

    Have a greater distinction between locked and unlocked claims, because right now it's hard to tell them apart at first glance. The light green locked claim does not stand out enough from the light grey unlocked claim.

    5 votes

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